At Interfresh, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or engage with our services. By using our website at https://interfresh.com.vn, you consent to the practices described in this policy.

1. Who We Are

Our company, Interfresh, specializes in manufacturing and exporting beverages, and our website address is: https://interfresh.com.vn. This site is operated to support our business activities and provide information and services to users, clients, and partners.

2. Information Collection and Use

We collect various types of information from and about users to provide and improve our services. Below, we detail the types of data collected, the methods of collection, and how we use this information.

a. Comments

When visitors leave comments on our website, we collect the information entered in the comments form. This typically includes your name, email address, and comment content. Additionally, we collect the visitor’s IP address and browser user agent string to assist with spam detection and enhance the security of our website.

When you submit a comment, an anonymized string (or hash) created from your email address may be provided to the Gravatar service to determine if you have a profile image associated with your email address. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if available) will appear publicly alongside your comment.

b. Media

If you upload images to the website, please avoid including any embedded location data (EXIF GPS) within the images. Visitors to our website can download and extract location data from these images, which could lead to unintended sharing of your location details.

3. Cookies

We use cookies to enhance the user experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. Here’s how we use cookies:

a. Comment Cookies

If you leave a comment on our site, you may choose to save your name, email, and website in cookies. This feature is offered for your convenience, so you don’t need to re-enter your information when posting another comment. These cookies will be retained for one year.

b. Login Cookies

When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Upon logging in, we set additional cookies to store your login information and display preferences. Login cookies last for two days, while screen options cookies persist for one year. If you select “Remember Me,” your login status will be retained for two weeks. Logging out will remove the login cookies.

c. Publishing Cookies

If you edit or publish content on our website, an additional cookie is saved in your browser. This cookie contains the post ID of the article you edited and expires after one day. It does not include any personal information.

4. Embedded Content from Other Websites

Content on our website may include embedded elements from other websites, such as videos, images, or articles. Embedded content behaves as if the visitor has visited the external site directly. These external websites may collect your data, use cookies, embed additional third-party tracking tools, and monitor your interaction with the embedded content, including tracking if you have an account on that site and are logged in.

We recommend reviewing the privacy policies of any external sites you interact with through embedded content.

5. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share information as follows:

  • Password Reset: If you request a password reset, your IP address will be included in the reset email for security purposes.
  • Legal and Security Requirements: We may disclose your personal data if required by law or to protect the rights, property, or safety of our users or others. This includes exchanging information with other companies and organizations for fraud protection.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law.

  • Comments: Comments and associated metadata are stored indefinitely. This allows us to recognize and approve follow-up comments automatically, avoiding unnecessary moderation.
  • User Accounts: For users who register on our website, we store the personal information provided in the user profile. Registered users can view, edit, or delete their personal information at any time, with the exception of their username. Website administrators can also view and edit this information.

7. Your Rights Regarding Your Data

You have rights over your data, and we are committed to enabling you to exercise these rights.

  • Access to Data: If you have an account on our site or have left comments, you may request an exported file of the personal data we hold about you, including any information you have provided to us.
  • Deletion of Data: You may also request that we delete any personal data we hold about you. Please note that this excludes data we are required to retain for administrative, legal, or security purposes.

To request access to or deletion of your personal data, please contact us using the details provided at the end of this policy.

8. Data Processing and Security

We implement technical and organizational security measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security. By using our website, you acknowledge and accept these risks.

Visitor comments may be checked through an automated spam detection service to enhance the quality and integrity of our site.

9. Changes to This Privacy Policy

Interfresh reserves the right to update or modify this Privacy Policy at any time. Significant changes will be posted on our website with an updated date. We encourage you to periodically review this page for the latest information on our privacy practices. By continuing to use our site after any changes, you accept and agree to the updated Privacy Policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

  • Address: 194/8 Street 8, Linh Xuan ward, Thu Duc city, Ho Chi Minh city, Vietnam.
  • Address: 81 Dong An, Tan Dong Hiep ward, Di An city, Binh Duong province, Viet Nam
  • Office: (+84) 28 730 11528
  • Hotline: (+84) 933 515 819
  • Email: info@interfresh.com.vn